Privacy policy
1. Introduction
Welcome to Mandooob (“we”, “our”, “us”). We operate a B2B marketplace accessible via mandooob.com and related mobile applications.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Company/business information
- Account login details
2.2 Business Information (B2B)
- Company name
- Business contact details
- Transaction inquiries between businesses
2.3 Automatically Collected Information
- IP address
- Device type, OS, and browser
- App usage data
- Log files and diagnostics
2.4 Mobile App Data
When using our mobile app, we may collect:
- Device identifiers
- App interaction data
- Crash reports
3. Permissions (Mobile App)
Our app may request the following permissions:
Camera
- To allow users to upload product images or documents
Location
- To improve service relevance (e.g., nearby suppliers, delivery context)
We only use these permissions when necessary and with your consent.
4. How We Use Your Information
We use your information to:
- Create and manage accounts
- Facilitate B2B interactions between users
- Improve platform performance and user experience
- Provide customer support
- Send service-related notifications
- Send marketing communications (including WhatsApp)
- Analyze usage and trends
5. Marketing & Communications
We may contact you via:
- Notifications
You can opt out at any time by:
- Following unsubscribe instructions
- Contacting us directly
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze traffic and usage
- Deliver relevant advertisements
We may use third-party tools including:
- Google Analytics
- Google Ads
- Meta
These tools may collect data in accordance with their own privacy policies.
7. Data Sharing
We do not sell your personal data.
We may share information with:
- Service providers (hosting, analytics, CRM)
- Business users (within marketplace interactions)
- Legal authorities (if required by law)
Third parties are required to maintain confidentiality and use data only for specified purposes.
8. International Data Transfers
As we operate globally, your information may be processed outside your country. We ensure appropriate safeguards are in place to protect your data.
9. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to marketing communications
- Request data portability
To exercise your rights, contact us at: info@mandooob.com
11. Account Deletion
You may request account deletion by:
- Contacting us via email
- Requesting through your account (if available)
We will process deletion requests in accordance with applicable laws.
12. Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
13. Third-Party Links
Our platform may contain links to third-party services. We are not responsible for their privacy practices.
14. Children’s Privacy
Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect data from children.
15. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
16. Contact Us
Mandooob Email: info@mandooob.com