Privacy policy
1. Introduction
Welcome to Mandooob (“we”, “our”, “us”).
We operate a marketplace platform accessible via mandooob.com and related mobile applications.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
Guest Access
Users may access and browse Goods of the platform without creating an account.
When using the platform without an account, we may still collect limited information such as device data, IP address, and usage data for analytics and performance purposes.
Certain features of the platform may require account registration.
2.1 Personal Information
- Full name
- Email address
- Phone number
- Company/business information
- Account login details
2.2 Business Information
- Company name
- Business contact details
- Transaction inquiries
2.3 Automatically Collected Information
- IP address
- Device type, operating system, browser
- Usage behavior and interactions
- Log files
2.4 Mobile App Data
When using our mobile app, we may collect:
- Device identifiers
- App activity
- Crash reports
3. Permissions (Mobile App)
Our app may request:
Camera
Used to upload images, documents, or product-related content.
Location
Used to improve service relevance and user experience.
Permissions are only used when necessary and with user consent.
4. How We Use Your Information
We use your information to:
- Create and manage accounts
- Enable both registered users and guest users to access and interact with the platform
- Facilitate interactions between users and vendors
- Improve platform performance
- Provide support
- Send notifications
- Send marketing communications (including WhatsApp)
- Analyze trends and usage
5. Marketing & Communications
We may contact you via:
- App notifications
You may opt out at any time.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember preferences
- Analyze usage
- Deliver advertisements
We may use third-party tools such as:
- Google Analytics
- Google Ads
- Meta
7. Data Sharing
We do not sell personal data.
We may share data with:
- Service providers
- Platform users (for marketplace interaction)
- Authorities if required by law
8. International Data Transfers
Your data may be processed outside your country.
We apply appropriate safeguards.
9. Data Retention
We retain data only as necessary for:
- Service delivery
- Legal compliance
10. Your Rights
You may:
- Access your data
- Request correction
- Request deletion
- Opt out of marketing
Contact: info@mandooob.com
11. Account Deletion
Users may request account deletion by contacting us.
We process requests in accordance with applicable laws.
12. Data Security
We implement appropriate security measures to protect your data.
13. Third-Party Links
We are not responsible for third-party websites or services.
14. Children’s Privacy
Our platform is not intended for individuals under 18.
15. Changes to Policy
We may update this policy at any time.
16. Contact
Mandooob
info@mandooob.com